RADIO SHOW/AUDIO PODCAST
Solutions...with Courtney Anderson! (SwCA)
Episode 183 -
Originally aired 9/04/2014 9:00 AM -
HR HEROES HANGOUT series -
"How HR Helps (or hurts) Retention in the Hiring Process!"
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TALK SHOW EPISODE NOTESOur HR HEROES HANGOUT™ series is dedicated to those who serve our societies each day, toiling in the bowels of the human capital infrastructure issues that fuel all organizations (hiring, retention, engagement, efficiency, compensation, legal compliance, policy and procedure continuous improvement, training and education, litigation mitigation, etc.); our HR HEROES! These are the unsung heroes that ensure that organizations achieve and sustain maximum human capital competitive advantage! In this episode our topic is, "How HR Helps (or hurts) Retention in the Hiring Process!"
In this episode we explore the hiring process situations where our HR HEROES actually are SUPER-HEROES! How? The mission for our HR Hero is to simultaneously defend the organization against "bad apples" while trying to lure in and retain "good apples." A "bad apple" is a human who does not want to be part of the organization. A "good apple" is a human who does want to be part of the organization. A "bad apple" must be warded off, defended against and expelled (if one gets past the organizational defenses). Why? Someone who "does not want to be here" will destroy everything they come in contact with. They complain, sabotage, obstruct, create conflict and spread the misery and pain that they are experiencing to peer staff, supervisor, customers, vendors, social media and any other entity that they interact with. They do not want to be there so they don't care about the mission statement, the customer, the goals, the culture, their coworkers, their boss, anything at all. You may wonder, why would a "bad apple" even bother to try to enter our organization if they don't want to be there? Well, they have other motives. 1) They are broke and need money. Your organization represents a path to meet this immediate need for money. Or, 2) They are bored. Your organization is hiring so it will occupy their time to and give them something to do. Or, 3) They are planning to open a competitor to your firm so they want to collect corporate intelligence by getting hired. Or, 4) Any motive other than a sincere desire to be part of the organization. The catch is that "bad apples" often will disguise themselves as "good apples" (to gain entry into your organization). They will say all the right words, pledge their undying loyalty and use every tool of manipulation and trickery to gain admittance into your organization. Your HR HERO becomes a SUPER-HERO when they are educated, trained and integrated into the hiring process to serve as stealth interview intelligence agents. Many "bad apples" in disguise will have a stereotype that HR is simply an administrative and unimportant part of the organization. They will make great effort to deploy all of their deception weapons with a hiring manager but will let down their guard when interacting with HR staff. This is where HR will collect and provide intelligence. How does the applicant behave with HR? If the "bad apple" is rude to HR, late to submit required documents, etc., it is often an indicator of what their "real" behavior will be if they are hired. Remember, one "bad apple" will repel existing "good apples" (they will eventually leave to get away from being required to work with the "bad apple"). Your organization cannot afford even one "bad apple" as they increase turnover and diminish retention by creating toxic work environments. Join in as we discuss how to deploy your HR HEROES (and SUPER-HEROES) to unveil and repel these "bad apples" in disguise! Do You Want To Be A HR Hero? NOTE: I recently had a very impressive meeting with one of the leading HR compliance firms in the US (in business since 1984)! The firm operates HRdirect, G.Neil, PosterTracker, TrackSmart!, eFile4biz.com and other HR related solutions. You will recognize many of these HR solutions in our Show Sponsor Spotlight below. One of the most important and impressive aspects of this firm is that they reached out to our website and our show! We had submitted our site to be considered for their approval for advertising via an affiliate network and their executive took the time to compliment our community (that's you) and our content (noting this HR HEROES HANGOUT series and even our site SPONSOR SHOWCASE)! I spent an hour in the meeting discussing HR in general and their firm expertise specifically. They have US federal and multi-state postings, forms, compliance solutions (many in English and Spanish)! They also have select materials for Canadian firms. I look forward to partnering with them to provide you the most up-to-date and powerful tools to ensure that you are (and/ or continue to be) an HR HERO at your organization! I know that HR may appear to be an overwhelming field at the outset and is never a profession where you can rest on your past knowledge. There are a multitude of new laws, new court rulings and new business practices to learn and adjust to (but you are never bored in this field)! I encourage you to access their solutions through the links below and support them as they are supporting us. Thank you! |
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