RADIO SHOW/AUDIO PODCAST
Solutions...with Courtney Anderson! (SwCA)
Episode 051 -
Originally aired 3/4/2014 9:00 AM -
HR HEROES HANGOUT series -
"Creating Corporate Training that Changes Behavior!"
TALK SHOW EPISODE NOTESOur HR HEROES HANGOUT™ series is dedicated to those unsung heroes that ensure that organizations achieve and sustain maximum human capital competitive advantage! In this episode our topic is, “Creating Corporate Training that Changes Behavior!”
Education is a lifelong process! We are constantly adapting to change and integrating new content, behavior and information into our daily lives. Corporate education (aka training) is a conduit for employees to be able to have their learning time subsidized by their employer. In a global knowledge economy the ability of the individual to enhance their skills and critical thinking is directly related to their professional opportunities. 1) How do HR HEROES ensure that they have a culture and expectation for staff that educational opportunities are important and have expected outcomes (of performance)? It starts with making sure that educational events are utilized sparingly (you want to respect the existing duties that staff members already have), that the presenters are skilled at live entertainment and engagement (if attendees are asleep they are not learning) and that the content is best served via the live event (and not memo, webpage, etc.). 2) One event is not able to transform an existing culture. If the widespread expectation is that educational events are a “waste of time”, that severely impacts the effectiveness of the program. If the perception of attendees towards the employer organization is that it is horrible, the most gifted expert presenter in the world will not be able to engage attendees to change their behavior. Any work can be made to be enjoyable, if the leadership determines that is a desired cultural value. Selling shoes, standing on your feet in an airplane, etc., all can be “boring” or they can be “great fun” (just ask Zappos and Southwest Airlines)! What does your organization want? Do You Want To Be A HR Hero? NOTE: I recently had a very impressive meeting with one of the leading HR compliance firms in the US (in business since 1984)! The firm operates HRdirect, G.Neil, PosterTracker, TrackSmart!, eFile4biz.com and other HR related solutions. You will recognize many of these HR solutions in our Show Sponsor Spotlight below. One of the most important and impressive aspects of this firm is that they reached out to our website and our show! We had submitted our site to be considered for their approval for advertising via an affiliate network and their executive took the time to compliment our community (that's you) and our content (noting this HR HEROES HANGOUT series and even our site SPONSOR SHOWCASE)! I spent an hour in the meeting discussing HR in general and their firm expertise specifically. They have US federal and multi-state postings, forms, compliance solutions (many in English and Spanish)! They also have select materials for Canadian firms. I look forward to partnering with them to provide you the most up-to-date and powerful tools to ensure that you are (and/ or continue to be) an HR HERO at your organization! I know that HR may appear to be an overwhelming field at the outset and is never a profession where you can rest on your past knowledge. There are a multitude of new laws, new court rulings and new business practices to learn and adjust to (but you are never bored in this field)! I encourage you to access their solutions through the links below and support them as they are supporting us. Thank you! |
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